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Alex Kim
KOEN

개인정보 처리방침

Privacy policy

How personal information sent through the quote and inquiry forms is handled.

Effective October 1, 2026

Alex Kim (the “Operator”) establishes and discloses this privacy policy under Article 30 of Korea’s Personal Information Protection Act, to protect personal information and to handle related concerns promptly.

This English translation is provided for convenience. If it differs from the Korean version, the Korean version prevails.

1.Information collected and how

The following information is collected through the website’s quote and inquiry forms and by email.

  • Quote request: name, email, translation direction, details (required) / company, phone, document type, length, deadline, purpose, file link, NDA request (optional)
  • Quick quote: name, email, translation direction, document type and length (required) / deadline, NDA request (optional)
  • General inquiry: name, email, message (required)
  • When you use the website, the hosting server may automatically record access logs (IP address, browser information, time of access).
  • If a document sent for translation contains personal information, it is used only for the translation work.

2.Purpose

Information is used only to prepare quotes, answer inquiries and communicate about translation jobs, and for no other purpose.

3.Retention

Information is kept as long as needed to handle your quote or inquiry and deleted without delay one year after it is resolved, or sooner if you ask for it to be deleted.

If an inquiry leads to a translation job, transaction records that the law requires to be kept may be kept for the required period.

4.How information is destroyed

Information is destroyed without delay once the retention period ends or its purpose is fulfilled. Electronic files such as emails, form submissions and working files are deleted so they cannot be recovered; paper documents are shredded.

5.Disclosure to third parties

Personal information is not provided to third parties except with your consent or where the law specifically requires it.

6.Outsourcing and transfers outside Korea

The website and inquiry handling rely on the following services based outside Korea, so personal information is transferred abroad.

  • Formspree, Inc.

    Country
    United States
    Purpose
    Receiving form submissions and forwarding them by email
    Information
    Information entered in the form
    When and how
    Sent over the network when the form is submitted
    Retention
    Until deleted by the Operator

  • Google LLC (Gmail)

    Country
    United States
    Purpose
    Receiving and storing inquiry emails
    Information
    Information received by form or email
    When and how
    Sent over the network when the email is received
    Retention
    For the retention period in section 3

  • Vercel Inc.

    Country
    United States
    Purpose
    Website hosting
    Information
    Access logs (IP address, browser information, time of access)
    When and how
    When you visit the website
    Retention
    According to Vercel’s policy

You may refuse these transfers, but quotes and inquiries through the website forms and email can’t be handled without them. Use the contact details below to tell me.

7.Your rights

You can ask at any time to access, correct, delete or stop the processing of your personal information, or withdraw your consent. Email the address below and I’ll act without delay and let you know the result.

Information that other laws require to be collected can’t be deleted on request, and requests to stop processing may be refused where the law allows.

8.Security measures

The email and form accounts that hold personal information are accessible only to the Operator, protected with passwords, and use two-step verification where the service offers it. Working files are kept only as long as the work requires.

9.Cookies

This website does not use cookies or other tools that track how you use it.

10.Privacy officer

Questions, complaints or requests about personal information can be sent to:

11.Remedies

To seek a remedy for an infringement of your personal information, you can contact the following Korean organizations:

  • Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
  • Personal Information Infringement Report Center (KISA): 118 (privacy.kisa.or.kr)
  • Supreme Prosecutors’ Office: 1301 (www.spo.go.kr)
  • Korean National Police Agency: 182 (ecrm.police.go.kr)

12.Changes to this policy

This policy applies from October 1, 2026. Any changes will be announced on this page before they take effect.